Customer relationship management essentials / John W. Gosney, Thomas P. Boehm.
By: Gosney, John
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Contributor(s): Boehm, Thomas P.
Material type: 
BookPublisher: Roseville, Calif. : Prima Tech, c2000Description: xviii, 234 p. : ill. ; 24 cm.ISBN: 9788120318090.Subject(s): Customer relations -- Management | Electronic commerce -- Customer services -- ManagementDDC classification: 658.812
| Item type | Current location | Call number | Status | Notes | Date due | Barcode |
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Books
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Eastern University Library General Stacks | 658.812 GOC 2000 (Browse shelf) | Not For Loan | 10557 | ||
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Books
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Eastern University Library General Stacks | 658.812 GOC 2000 (Browse shelf) | Available | 10558 | ||
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Books
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Eastern University Library General Stacks | 658.812 GOC 2000 (Browse shelf) | Available | Dhanmondi Library | 10556 |
Includes index.
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